What we do

Our Ethos

Our residents and their care are at the heart of everything we do. We strive to nurture dignity and independence through our purpose-built Neurological Care Centres, our rehabilitation units and our enthusiastic, specialist multi-disciplinary team. PJ Care is committed to providing high quality specialised neurological care and this commitment is underpinned by our unique approach to care.

Purpose built and award-winning Neurological Care Centres

Our care centres incorporate features appropriate to neurological conditions. Small groups of large bedrooms open directly onto flexible multi-purpose communal areas, with an emphasis on light and open spaces, creating smaller living areas within a larger setting.

Multi-disciplinary Team

The multi-disciplinary team works with our residents and their families, the NHS and other neurological specialists to create and continually review personal prescribed care programmes based on each resident's changing needs.

Commitment to Training

Our staff receive continuous professional development and training at our in-house training unit. Our commitment to staff training means that we have virtually zero per cent placement breakdown, resulting in a high quality of life for residents and award-winning end of life care for those who need it.

Staff to Resident Ratios

All our Neurological Care Centres have high staff to resident ratios that are flexible to reflect residents' needs. Combined with high levels of training, this enables our staff to understand and care for those with complex needs – including those with difficult and diverse behaviours - with compassion, commitment and care without the unnecessary use of medication.


We are all aware that these are very difficult times and that nearly everyone has been affected in some way by the COVID-19 virus.

Here at PJ Care we are taking every precaution and doing all we can to ensure the safety and wellbeing of our residents and staff and their families and loved ones. We have put many new systems in place to ensure the wellbeing of all, including heightened infection control procedures, restrictions on visitors to our buildings and reducing staff movement between Units.

As a result of the inconsistencies in conducting tests and the inability to carry out antibody tests, we have taken the decision to cease all new admissions until the situation is clearer. We have taken this decision to protect our existing residents, all of whom are vulnerable and at high risk should the virus get into one of our buildings.

As with all aspects of the situation this will be reviewed daily by our board and senior management team, who are meeting daily via video conference to review the latest situation and make changes to our processes as required.

We provide our staff team, residents and relatives with daily updates and ensure that everyone is able to keep in touch as much as possible in the circumstances. If you have any concerns or enquiries relating to the current situation, please get in touch on enquiries@pjcare.co.uk.

Staff access into our buildings is strictly controlled, and all other non-essential access is not permitted. Staff and residents are given regular health checks throughout the day to ensure they remain healthy and safe. Safe systems are in place to recruit and train temporary cover for staff who have to self-isolate. Our staffing numbers remain at our usual high levels.

While there are reports of shortages of some equipment and distribution by suppliers is rationed, we are confident that we have sufficient supply to meet the needs of our residents. We continue to do all we can to protect those in our care and the incredible people who look after them every day.

We will provide regular updates via our social media channels and on our website, but should you have any questions about anything we do please get in touch via the contact page on the website www.pjcare.co.uk.

Take care and stay healthy

Neil Russell