Our Care Centres

PJ Care’s approach to visitors is one of openness and welcome. We encourage visitors to come at any time, providing the visit does not interfere with the care of the residents. Admission to the building and each individual unit remains at the discretion of PJ Care Ltd and their authorised representatives. Permission will only be refused if a visit is not in the best interests of a resident.

All visitors to PJ Care premises are required to sign in at reception where they will be given a visitors pass. They must complete all required details including their vehicle registration information and take full note of all notices. They must also sign out and return the pass on departure.

You are welcome to come and visit at any time to meet the team and discuss your needs over a cup of tea or coffee.

You do not need to book a visit, but if you do we can ensure that the right member of our team is available to show you round and answer any questions you may have.

To book an appointment please call 0330 20 20 305.

Or email: placements.officer@pjcare.co.uk

Arrange a Visit

If you are thinking of admitting a relative or placing a resident, and would like to visit one of our sites, please fill in the form below and we will contact you to arrange a time and date.


We are all aware that these are very difficult times and that nearly everyone has been affected in some way by the COVID-19 virus.

Here at PJ Care we are taking every precaution and doing all we can to ensure the safety and wellbeing of our residents and staff and their families and loved ones. We have put many new systems in place to ensure the wellbeing of all, including heightened infection control procedures, restrictions on visitors to our buildings and reducing staff movement between Units.

As a result of the inconsistencies in conducting tests and the inability to carry out antibody tests, we have taken the decision to cease all new admissions until the situation is clearer. We have taken this decision to protect our existing residents, all of whom are vulnerable and at high risk should the virus get into one of our buildings.

As with all aspects of the situation this will be reviewed daily by our board and senior management team, who are meeting daily via video conference to review the latest situation and make changes to our processes as required.

We provide our staff team, residents and relatives with daily updates and ensure that everyone is able to keep in touch as much as possible in the circumstances. If you have any concerns or enquiries relating to the current situation, please get in touch on enquiries@pjcare.co.uk.

Staff access into our buildings is strictly controlled, and all other non-essential access is not permitted. Staff and residents are given regular health checks throughout the day to ensure they remain healthy and safe. Safe systems are in place to recruit and train temporary cover for staff who have to self-isolate. Our staffing numbers remain at our usual high levels.

While there are reports of shortages of some equipment and distribution by suppliers is rationed, we are confident that we have sufficient supply to meet the needs of our residents. We continue to do all we can to protect those in our care and the incredible people who look after them every day.

We will provide regular updates via our social media channels and on our website, but should you have any questions about anything we do please get in touch via the contact page on the website www.pjcare.co.uk.

Take care and stay healthy

Neil Russell