News & Events

Praise for staff at Peterborough care centre

Sat 21 Apr 2018 - posted by PJ Care

Under CQC’s new programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Eagle Wood has been rated ‘Good’ in all of the above categories by the Care Quality Commission (CQC) after a gruelling inspection by a team of seven inspectors from the independent regulator of health and social services in England.

In its report, the inspectors said ‘we saw that people were treated in a kind and caring way.” They praised staff for “respecting people’s privacy and dignity and that care plans have a person centred approach”.

External clinical contractors were also keen to compliment staff and in interviews with the inspectors stated ‘I have gained a lot of experience and insight here. They are the best staff I’ve met’.

The centre was also praised by residents and their families, one resident’s relative told inspectors "It’s a lovely home and my [family member] is safe here" another comment was “It’s lovely here, staff are lovely, they help me all the time”.

Johann van Zyl, PJ Care’s Chief Executive Officer said: “We are all extremely proud of the consistent attention to care and compassion that is delivered by our staff and the fact that the CQC recognised that Eagle Wood is a well led care centre, is consistent with all the other CQC inspection reports we have recently received for care homes in our group.

“In the last 12 months many of our employees have won national and regional care awards and, as a team, we have achieved Investors in People Gold Status, Peterborough Employer of the Year and now this excellent CQC report.”

“I’d like to thank all our staff for their dedication and hard work delivered on a daily basis and for the Peterborough community recognising Eagle Wood as a contributor of excellent care for their loved ones."

Categories: Care

COVID-19 AND PJ CARE

We are all aware that these are very difficult times and that nearly everyone has been affected in some way by the COVID-19 virus.

Here at PJ Care we are taking every precaution and doing all we can to ensure the safety and wellbeing of our residents and staff and their families and loved ones. We have put many new systems in place to ensure the wellbeing of all, including heightened infection control procedures, restrictions on visitors to our buildings and reducing staff movement between Units.

As a result of the inconsistencies in conducting tests and the inability to carry out antibody tests, we have taken the decision to cease all new admissions until the situation is clearer. We have taken this decision to protect our existing residents, all of whom are vulnerable and at high risk should the virus get into one of our buildings.

As with all aspects of the situation this will be reviewed daily by our board and senior management team, who are meeting daily via video conference to review the latest situation and make changes to our processes as required.

We provide our staff team, residents and relatives with daily updates and ensure that everyone is able to keep in touch as much as possible in the circumstances. If you have any concerns or enquiries relating to the current situation, please get in touch on enquiries@pjcare.co.uk.

Staff access into our buildings is strictly controlled, and all other non-essential access is not permitted. Staff and residents are given regular health checks throughout the day to ensure they remain healthy and safe. Safe systems are in place to recruit and train temporary cover for staff who have to self-isolate. Our staffing numbers remain at our usual high levels.

While there are reports of shortages of some equipment and distribution by suppliers is rationed, we are confident that we have sufficient supply to meet the needs of our residents. We continue to do all we can to protect those in our care and the incredible people who look after them every day.

We will provide regular updates via our social media channels and on our website, but should you have any questions about anything we do please get in touch via the contact page on the website www.pjcare.co.uk.

Take care and stay healthy

Neil Russell

Chairman

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