News & Events

PJ Care awarded Platinum Investors in People

Tue 15 May 2018 - posted by PJ Care

Specialist neurological care provider, PJ Care are delighted to have been awarded platinum status in their recent Investor in People assessment. This achievement sees PJ Care considered to be in the top 0.5% of companies across the UK and the only specialist neurological care provider to be categorised platinum.

This has been fifteen years in the making as the company has grown from one specialist unit to a leading UK provider of neurological care through seven specialist units across the Midlands. In this time, the company’s workforce has grown from 42 to currently 568 employees. 

Reaching the pinnacle of achievement in what is regarded the benchmark of investment, compassion and welfare of employees is the reward for a continued process of re-evaluation, investment, training and recognition for their staff. PJ Care have and continue to strive to ensure their staff are as happy, professional, compassionate, caring and well trained as is possible and they refuse to rest on their laurels.

A delighted Neil Russell, Executive Chair of PJ Care commented: “This is a truly fantastic achievement for the whole team at PJ Care. The feedback through the anonymous online survey demonstrated to us that our staff really enjoy working here and feel we communicate well with them, they have taken ownership of our core values; Compassion, Commitment and Care and they are applying them in everything they do.” Neil continued: “This truly is a team effort with every single member of the team from our maintenance teams, our housekeeping and kitchen teams through to the professional service teams and the fabulous carers of all levels we have in our units, all playing their part in the continued and future success of the company. For us, profit and recognition are a consequence of caring for our residents as best as is humanly possible and we simply couldn’t achieve that without investing in and empowering our staff.”

Neil closed by adding “this truly is fantastic, however, we weren’t perfect and never will be so we will continue to look at different ways of doing things and improving. In fact, we have already had two review meetings to take on board everything which was said and to find ways to improve further.”

Neil’s comments were echoed by Pauline Hellier-Symons, IIP Specialist and the PJ Care assessor, who said "I have worked with PJ Care for several years, and I am very pleased indeed, but not at all surprised that they have just achieved the Platinum Investors in People award, the highest level that there is. 

I am so impressed by the staff's wholehearted commitment to PJ Care as a company, to its aims and objectives, to the needs of the residents and their families, to exploring new research on residents' conditions, putting it into practice and by the way they instinctively live the values in their everyday work. Training and support of staff are excellent; and there are plenty of opportunities for career progression.  It has been obvious to me that PJ Care is a company that cares for individuals, staff and residents alike.  It is a very happy company and I have enjoyed working with them."

PJ Care continue to grow, with expansion of their Bluebirds Care Centre under way and two new proposed centres in design.


We are all aware that these are very difficult times and that nearly everyone has been affected in some way by the COVID-19 virus.

Here at PJ Care we are taking every precaution and doing all we can to ensure the safety and wellbeing of our residents and staff and their families and loved ones. We have put many new systems in place to ensure the wellbeing of all, including heightened infection control procedures, restrictions on visitors to our buildings and reducing staff movement between Units.

As a result of the inconsistencies in conducting tests and the inability to carry out antibody tests, we have taken the decision to cease all new admissions until the situation is clearer. We have taken this decision to protect our existing residents, all of whom are vulnerable and at high risk should the virus get into one of our buildings.

As with all aspects of the situation this will be reviewed daily by our board and senior management team, who are meeting daily via video conference to review the latest situation and make changes to our processes as required.

We provide our staff team, residents and relatives with daily updates and ensure that everyone is able to keep in touch as much as possible in the circumstances. If you have any concerns or enquiries relating to the current situation, please get in touch on

Staff access into our buildings is strictly controlled, and all other non-essential access is not permitted. Staff and residents are given regular health checks throughout the day to ensure they remain healthy and safe. Safe systems are in place to recruit and train temporary cover for staff who have to self-isolate. Our staffing numbers remain at our usual high levels.

While there are reports of shortages of some equipment and distribution by suppliers is rationed, we are confident that we have sufficient supply to meet the needs of our residents. We continue to do all we can to protect those in our care and the incredible people who look after them every day.

We will provide regular updates via our social media channels and on our website, but should you have any questions about anything we do please get in touch via the contact page on the website

Take care and stay healthy

Neil Russell