News & Events

COVID-19 Visitor Ban

Fri 13 Mar 2020 - posted by PJ Care

Coronavirus and visitors to PJ Care

As you will be aware the Coronavirus continues to spread across the UK.  We are taking this outbreak very seriously with the Board and Senior Managers reviewing the situation daily.  The health, wellbeing and safety of our residents remains our primary concern and we have put many stringent protocols in place to ensure their safety throughout this outbreak.

At today’s review meeting we have decided that in the interests of our residents’ wellbeing we have to place further restrictions on all visiting to our premises and with immediate effect no visitors will be permitted into the buildings unless there are exceptional circumstances.

We apologise for any inconvenience this may cause you, but hope you understand that this is necessary to protect our residents and your loved one and to ensure they remain healthy.

If you believe there are exceptional circumstances, please contact the Registered Manager for your Unit (or the On-Call Manager out of normal office hours) and they can discuss this with you and if necessary, make appropriate arrangements.  They are also able to organise video calls so that you can remain in contact with your loved one.

During the outbreak we are taking many measures to ensure the safety of your loved one, please check our website for regular updates, these are also being posted on our social media channels; Facebook, Twitter and Instagram.

If you have any questions about any of the actions we are taking at this time, please get in touch with me or your Registered Manager.


We are all aware that these are very difficult times and that nearly everyone has been affected in some way by the COVID-19 virus.

Here at PJ Care we are taking every precaution and doing all we can to ensure the safety and wellbeing of our residents and staff and their families and loved ones. We have put many new systems in place to ensure the wellbeing of all, including heightened infection control procedures, restrictions on visitors to our buildings and reducing staff movement between Units.

As a result of the inconsistencies in conducting tests and the inability to carry out antibody tests, we have taken the decision to cease all new admissions until the situation is clearer. We have taken this decision to protect our existing residents, all of whom are vulnerable and at high risk should the virus get into one of our buildings.

As with all aspects of the situation this will be reviewed daily by our board and senior management team, who are meeting daily via video conference to review the latest situation and make changes to our processes as required.

We provide our staff team, residents and relatives with daily updates and ensure that everyone is able to keep in touch as much as possible in the circumstances. If you have any concerns or enquiries relating to the current situation, please get in touch on

Staff access into our buildings is strictly controlled, and all other non-essential access is not permitted. Staff and residents are given regular health checks throughout the day to ensure they remain healthy and safe. Safe systems are in place to recruit and train temporary cover for staff who have to self-isolate. Our staffing numbers remain at our usual high levels.

While there are reports of shortages of some equipment and distribution by suppliers is rationed, we are confident that we have sufficient supply to meet the needs of our residents. We continue to do all we can to protect those in our care and the incredible people who look after them every day.

We will provide regular updates via our social media channels and on our website, but should you have any questions about anything we do please get in touch via the contact page on the website

Take care and stay healthy

Neil Russell